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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
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Do You Ship Internationally?
Due to the size and material of our products we do not ship internationally.
How Long Will It Take To Get My Package?
Once your order is processed you will receive a confirmation email, then we will prepare your order and have it shipped. We aim to have your product designed and shipped to you within 24 hours and for you to receive it within 72 hours.
PAYMENT
What Payment Methods Are Accepted?
We accept all major credit and debits cards, paypal, or cash on collection.
Is Buying On-Line Safe?
Online purchases are completely safe, so long as the site you are purchasing from has https:// at the start of their web address.
Can I Make Card Payments Over The Phone?
For security purposes we advise you not to do this. Please use our online payment to keep an onscreen paper trail of all transactions.
Order & Returns
How do I place an Order?
Add your desired item to your basket and follow the onscreen instructions.
How Can I Cancel Or Change My Order?
Any cancellation or change must be made within 1 hour. As many of our services are customised, once the job has started it will be finished and sent to you.
Do I need an account to place an order?
You can place an order without creating an account using the guest feature. Creating an account is quick and easy, creating an account will keep you up to date with any promotions and discounts available.
How Do I Track My Order?
Once your order is despatched we will update your account with any tracking information as required.
How Can I Return a Product?
Returns are only accepted if we are at fault, or if you have received your item damaged. Customised products are non-refundable.
We’re Here to Help! Contact us
Signs 4 Trade
Unit 15a,
Well Street Industrial Estate,
Well Street,
Paisley.
PA1 2QH.
© 2022 FloTek Print & Signs Ltd. All Rights Reserved
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